Frequently Asked Questions

How Do I Enroll in Your Services?

To access our home healthcare services, follow these steps:

  1. Consult with Your Doctor – If you need Medicare or private insurance-covered home health services, your doctor must certify that you require these services and issue a medical order.
  2. Coverage Verification – We help you review whether Medicare, Medicaid, or private insurance covers the service. We also offer private pay options if you don’t qualify for coverage.
  3. Initial Evaluation – A member of our clinical team will conduct a free assessment to determine your personalized care plan.
  4.  Service Start – Once coverage is approved or a payment plan is chosen, our team will coordinate the start of home healthcare services.
How Much Does Home Healthcare Cost?

The cost of home healthcare depends on several factors, including the type of service, insurance coverage, and duration of care.

Medicare – May cover up to 100% of home healthcare costs if the patient meets eligibility requirements, such as requiring intermittent skilled nursing or therapy and being under a doctor’s care.
Medicaid – May cover medical and personal care services under the Long-Term Care Waiver Program in Florida.
Private Insurance – Many health plans include home health benefits, though coverage varies by provider.
Private Pay – For those who do not qualify for Medicare or Medicaid, we offer flexible and customized payment plans.

Are Your Caregivers Certified?

Yes. Our home healthcare team consists of certified and highly trained professionals, including:

✅ Registered Nurses (RN) & Licensed Practical Nurses (LPN)
✅ Physical, Occupational & Speech Therapists
✅ Medical Social Workers
✅ Home Health Aides (HHA) & Certified Nursing Assistants (CNA)

All our professionals undergo:
✔ License & Certification Verification
✔ Initial & Annual Skills Evaluations
✔ Background & Reference Checks
✔ Regular Supervision by Senior Staff
✔ Continuous Training to Enhance Service Quality

Do You Offer Emergency Care?

We are not an emergency service, but we provide urgent in-home care in certain cases.
✔ If your situation is a medical emergency (such as breathing difficulties, chest pain, or severe falls), call 911 immediately.
✔ For registered patients, we can provide urgent care for needs such as:

  • Medical evaluations after an unexpected event
  • Acute symptom management within our scope
  • Coordination with your doctor for treatment adjustments
  • We also offer 24/7 assistance to help coordinate care in health crises.
Who Qualifies for Medicare-Covered Home Health Services?

Medicare covers home healthcare services if the patient meets these requirements:

✅ Medical Necessity Certification – A doctor must certify that the patient requires skilled nursing, physical therapy, occupational therapy, or speech therapy.
✅ Under a Doctor’s Care – The patient must have a treatment plan supervised by a doctor.
✅ Homebound Status – The patient must have difficulty leaving home without assistance (from a person or device like a cane, walker, or wheelchair) or must have a medical condition that makes leaving home unsafe.
✅ Intermittent, Not Continuous Care – Medicare covers limited-duration services, not 24-hour continuous care.

What’s the Difference Between Home Health & Personal Care Services?

The main difference is the type of services provided and who delivers them:

✔ Home Health Care – Includes medical services such as nursing care, physical therapy, and medical supervision. Covered by Medicare, Medicaid, and private insurance for those who qualify.
✔ Personal Care Services – Focuses on daily activities assistance, such as dressing, bathing, meal preparation, and companionship. Not covered by Medicare, but some Medicaid programs or private pay options may cover it.

Can I Receive Home Health Services If I Live in a Nursing Home or Assisted Living Facility?

It depends on your coverage:

✔ Medicare only covers home healthcare if the patient lives at home or in a family member’s home.
✔ If you live in a nursing home or assisted living facility, Medicare does not cover Home Health, as these facilities already provide medical care. However, you may qualify for certain Medicaid services or private pay options.

How Long Can I Receive Home Health Services?

The duration of Home Health Care varies based on the patient’s needs and insurance coverage:

✔ Medicare – Covers services as long as they are medically necessary and recertified by a doctor every 60 days.
✔ Medicaid & Private Insurance – The duration depends on the coverage plan and type of care needed.
✔ Private Pay – There are no time limits on receiving care if you pay for services directly.

What If I Need Home Health Care but Don’t Qualify for Medicare?

If Medicare does not cover your home healthcare, you still have options:

✔ Medicaid – Some Florida Medicaid programs, such as the Long-Term Care Waiver, may cover certain home care services.
✔ Private Insurance – Depending on your health plan, you may receive partial or full coverage for home health services.
✔ Private Pay – If you don’t qualify for assistance programs, we offer private pay options and customized plans to ensure you receive the care you need.